Frequently Asked Questions
Everything you need to know about transforming your home with Amy Howard At Home.
What is the typical shipping time for my order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.
Do I need to prime my furniture before using One Step Paint?
No, our signature One Step Paint is designed to adhere to most surfaces—including wood, glass, resin, and metal—without the need for sanding or priming.
What is your return policy for paints and finishes?
We accept returns on unopened and unused products within 30 days of purchase. Please note that shipping fees are non-refundable and a restocking fee may apply.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.
Are your products eco-friendly and safe for indoor use?
Yes, many of our products, including our One Step Paint, are low-VOC and water-based, making them safe and ideal for indoor DIY projects.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Please enter your address at checkout to see if delivery is available to your specific location.